FAQs About Our Canvases
Returns Policy?
What canvas do we use?

We use 100% pure brilliant white canvas 280gsm. There is also the option to upgrade to a 380gsm 100 % Cotton Canvas.

What print resolution do we use?

We use 1440 DPI - Twice the typical resolution that other canvas printers, this means you get a much sharper quality picture.

Can we do other custom sizes?

Yes we can do, if you would like a size that you cannot see on the website please get in touch with us via the ‘Contact Us’ Page.

If I order today does that mean I will receive the canvas within 48 hours?

Our courier operates on a next day delivery service. However your order can take 48 Hours to be produced and then dispatched depending on the order size.

I take professional photos do you ever reuse them?

No never, we typically keep your photos for up to 3 months and then delet the images. Please check our privacy policy for more details.

Will the colours of the print be same as on my monitor?

As there are many types of monitors out there, resolutions and configurations, we cannot guarantee that the print will match the image on your monitor, as colours on different mediums act and appear differently. We do however use colour correction techniques, the latest Epson high quality printers and inks to get the best result possible.

Choosing canvas size based on your image size

For best results, we recommend at least 72 pixels per inch. If your image doesn't meet the requirements, the canvas sizes are greyed out above. If you wish to disregard our recommendations and order a large canvas anyway, then please tick the box.

Do I need a certain pixel sized image to have a canvas made?

That depends on what size canvas you would like, although the higher the pixel image the better the quality of the print. Uploaded Smaller photographs pixelate and blur when stretching to larger sizes, so think carefully about the photo and your choice in size.

Choosing Frame Depth

We have a choice of frame depths. You can choose from;  18mm (1") Depth or 38mm Depth (2"). This is how thick the canvas edges are. 18mm(1")  depth is standard, and 38mm (2") depth stands off the wall more, giving a greater effect and a more modern feel. This looks especially great on larger canvases.

Varnish – UV Protection

Adding varnish to your order is a great addition. It will help protect it against UV Light, which will extend its life and stops discoloration and fading, varnish will make your canvas more damp/moisture proof and also helps enhance colours and contrast. The UV Protected Varnish also helps reduce the rub markes that appear on black and whites or solid colour canvases, and helps to reduce the likely hood of getting scratched.

Hanging Kit

This kit includes a hanger installed on to the canvas and a hook with two nails to be installed on your wall where you want your canvas to hang. This is to help ensure that your canvas hangs correctly on your wall with less of a chance of it falling off a nail.

Bleed Options

‘Mirror Wrapped’
As Standard we copy the outer edges of the photograph, and mirror it along the sides allowing you to have the whole original photo on the canvas front.

‘Stretched Wrapped’
Your photos are wrapped around the canvas box frame. (Thismeans that part of your image will be wrapped over the canvas sides)

‘White Edges’
Your canvas will be left with white sides, and your full image will be on the canvas front. To ensure that none of the white edge appears on the from of the canvas there will be a small part of the image showing on your canvas sides.

'Black Edges'

Your canvas will be left with a black sides, and your full immage will be on the canvas front. To ensure that none of the black edge appears on the front of the canvas there will be a small part of the image showing on your canvas sides.

Image Type Options

Our colour canvases are free of charge, but for a Black and White or Sepia there is an extra £2.99 charge.

Delivery Information

24 to 48 Hour Express Delivery Courier: delivered to the UK Mainland - operating on a next day service, and costs a standard £11.99

Royal Mail is a 2-5 day delivery company for UK Mainland for all normal delivery and costs £5.99

UK Remote Area Delivery:

If You live out of the UK Mainland - Such as; Ireland North Or South, Scottish Islands & Highlands, Isle of Man, Jersey, Channel Islands and Isles of Scilly - More postage is needed! If you choose the wrong option, you will be asked to pay the extra, or your item will be delayed and sent via Royal Mail Standard. It is up to you to choose the right option!

Collection - Collection can be arranged from our store for no cost!

U2Canvas.co.uk operate a full and fair returns policy. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk.
Under the Consumer Protection (Distance Selling) Regulations 2000 any unused product purchased through our site can be returned within 7 days from the date of receipt for a 100% refund, if in its original condition and in the original packaging.

The only exception to this is when Personalised prints, Personalised Gifts and picture mounts have been custom-made to order, in which case we are unable to except returns or give refunds.

However, all we ask is that you pay the cost of returning the goods to us via the same method we used to originally dispatch the goods to you, or via Royal Mail with Recorded Delivery for your safety and reassurance. Customers are solely responsible for return payment and safe return of goods undamaged.

We will carry out an inspection of all returned prints and originals to check for signs of use (scratches etc) that would prevent us from reselling them as new. If the goods are in mint condition, or condition as explained, a 100% refund or re-print of an item will be issued. If payment has been received in advance we guarantee to refund your money within 30 days of receipt of the returned goods.

By uploading your pictures and photos you confirm that you fully understand that you are stating that you have full copyright release for your photos or pictures to be printed and that u2canvas .co.uk will not be held responsible for any unauthorised copyright laws.

The quality of your photos is your own responsibility; we can only print what you send to us! We do print at 1440dpi whereas some other canvas companies print at 720dpi. We accept no responsibility for errors made by you during the ordering process.

Canvas Prints, Photo Canvas Printing and Photos on Canvas
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Personalised Canvas Printing Services, Canvas Prints and Photos on Canvas

At U2Canvas we think that getting Personalised photo canvas printing should be as simple as possible. We create Personalised canvas prints using our online photo canvas printing preview system, you can see what Printing Photos Onto Canvas looks like before ordering.

Personalised Canvas Printing

If you're not completely satisfied with your photo canvas printing services, then we offer a no-quibble 100% money back guarantee!

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